Account Management Executive

Description:

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Build the Possibilities, Make an extraordinary impact.

Anthem's Strategic Accounts team is looking for an Account Management Executive Consultant with a proven track-record in client retention, broker & consultant relations and the ability to cross-sell/upsell to join its team. This high-performing individual contributor will be responsible for managing a book of Public and Private sector accounts in the CA Strategic Accounts market. Typical group size is 5,000 eligible or enrolled subscribers. Our ideal candidate is client focused, has a strong executive presence, strategic focus and technical underwriting background with large groups including self-funded experience.

How you will make an impact:

Primary duties may include, but are not limited to:

• Defines and oversees the execution of account management and retention strategy for a defined book of accounts.
• Identifies opportunities for penetration sales.
• Responsible for growing Specialty Business within existing accounts.
• Develops business relationships with brokers, consultants, and key decision makers in order to meet or exceed new and renewal sales targets.
• Manages the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations.
• Coordinates and controls new business implementation activities.
• Trains/mentors lower level Account Management staff.
• Identifies competitive situations within assigned accounts or group market, analyzes information, and develops proposals and execution plans to management.
• Works directly with Sales Account Representatives / Account Service Representatives to assure that all aspects of account service run smoothly.

Qualifications

Minimum Requirements:

Requires a BA/BS and a minimum of 7 years of experience in account management or sales; or any combination of education and experience which would provide an equivalent background. Sales license required.

Preferred Skills, Capabilities, and Experiences:

• Experience interacting confidently with senior management and executive level stakeholders, as a subject matter expert and comfortable with influencing decision-making.
• Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties.
• Experience working with Public Sector groups including active and retiree populations.
• Proven ability to resolve complex issues in a fast paced and high demand environment.
• Proficient with Microsoft Office products, MS Teams and Salesforce.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Anthem approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.