Account Manager



Blue Yonder is seeking an Account Manager to sell software solutions primarily into Retail - Grocery, Drug, and Convenience accounts. The successful candidate will be responsible for managing the expansion of existing contracts and ensuring customer satisfaction, identifying upsell and cross-sell opportunities, and working closely with internal teams to provide a seamless customer experience. Previous supply chain management solutions sales experience at the enterprise-level ($2B annual revenue and above) is highly preferred.


  • Serve as the point person to identify, prioritize, pursue and close expansion opportunities within existing Blue Yonder customers
  • Develop effective and specific account plans to ensure revenue target delivery and balanced growth
  • Manage sales pipeline, prospect and assess sales, and move a multiple transactions simultaneously through the sales pipeline
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders; coordinate internal resources (CSM, SE, etc.) to maximize value
  • Establish positive relationships based on knowledge of customer requirements and dedication to value (value of counsel and expertise, value of solutions, value of implementation expertise)
  • Actively understand each account’s strategic growth plans, technology strategy and the competitive landscape
  • Review public information (e.g., new executive appointments, earnings statements, press releases) for the customer and its competitors to remain updated on key industry trends and issues impacting the customer
  • Create & maintain actionable account plans to develop strategies, identify customer's priorities and hurdles, and identify new business opportunities
  • Oversee all commercial activities within accounts and across theaters, owning the end-to-end relationship and success
  • Use value justification, benchmarking and return-on-investment data to support decision process
  • Be proficient with a working knowledge and understanding across all Blue Yonder products and solutions
  • Negotiate terms on SaaS contracts


  • 10+ years’ sales experience with enterprise software sales for a high-growth company
  • Proven business acumen and revenue forecasting in an Account Management role
  • Proven ability to build and execute strategic customer roadmap
  • Demonstrated ability to successfully influence and negotiate commercial agreements
  • Experience using CRM software and MS Office
  • Knowledge of Supply Chain industry
  • Virtual-based opportunity: Ability to travel 50% or more within the U.S
  • Bachelor’s degree; equivalent experience also considered

Organization Blue Yonder
Industry Accounting / Finance / Audit Jobs
Occupational Category Account Manager
Job Location Dallas,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Experienced Professional
Experience 10 Years
Posted at 2024-01-25 7:53 pm
Expires on 2024-05-16