Account Manager

Description:

Account Manager to join a leading specialist in the exterior sunshading and outdoor living industry in NY!

Key Responsibilities:
Manage and develop relationships with existing dealers and key accounts
Provide technical support on retractable awnings, exterior screens, and pergolas
Assist with product configurations, specifications, and installation-related challenges
Coordinate with engineering, manufacturing, and operations to resolve customer issues
Identify opportunities to grow accounts and increase sales
Support quotations, pricing discussions, and commercial negotiations
Oversee customer inquiries, product claims, and warranty matters

What I’m Looking For:
Experience in the exterior sunshading, awning, screen, or pergola industry
Strong technical understanding of product construction, manufacturing, and installation
Experience working with dealers, installers, or technical teams
Excellent customer relationship management and problem-solving skills
A commercial mindset with the ability to identify opportunities for account growth
Someone proactive who takes ownership and understands the products beyond the sales process