Appointment Scheduling Specialist

Description:

What You Will Do

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process
• Responsible for answering phone calls and scheduling patient appointments
• Conduct patient pre-certification / to ensure coverage for appointments and medical care
• Schedule tests, procedures, and referral appointments
• May collect fees such as co-pays / co-insurance
• Gathers insurance information and patient personal data
• Obtain authorizations / referrals prior to appointments as needed
• Demonstrates positive professional customer service with all patients, staff, and visitor contacts.
• Performs other duties as assigned