Description:
The Area Transportation Business Development Leader is responsible for coordination and oversight of the Illinois and Indiana Area’s transportation marketing programs and initiatives. The position oversees business development activities for major planning, design, and construction programs, as well as mega-projects; works with local operations managers and regional directors in the areas of strategic planning, development of annual and long-term goals, budgeting, program leadership, client development, community and industry participation, project pursuits, staffing and marketing training. Specific responsibilities of the position include:
- Manage transportation marketing efforts, communications and business development with business, operations, marketing and project staff to maximize client satisfaction, company growth and profitability.
- Manages the development of transportation marketing operating plans and budgets and implement tracking and reporting of Area marketing performance indicators, needed actions, and process improvements.
- Works with/directs Area marketing staff on transportation business group pursuits. Works with the Area Operations Manager and Area Transportation Business Group Manager to build marketing capabilities through recruitment, and staff training. Collaborate with operations managers on key hires and investments.
- Coordinate marketing activities with other Business Group leads. Marketing staff assigned to this position assists with marketing efforts department wide.
- Participate in development of strong client relationships and serve as a key client manager for selected clients.
- Develop or coordinate the development of robust client management plans; and lead or support client management team meetings.
- Implement company marketing policies and procedures, standards, quality assurance and risk management within the Area.
- Monitor new market trends and participate in development and implementation of local and regional strategic and tactical planning.
- Facilitate major pursuit proposal reviews, marketing program evaluations, client feedback, peer reviews, problem resolution, acquisition integration, recognition activities and client functions within the Area.
- Participate in Area project pursuits, proposal reviews, program evaluations, track client feedback and peer review actions, problem resolution, acquisition integration, recognition activities and client functions.
- Encourage and participate in business and community activities as representative of HDR.
Required Qualifications:
- Bachelor's degree in an Engineering, Business, Marketing or closely related field.
- A minimum of 10 years progressive experience in a role focused on understanding and solving client issues in the market.
- History of successful leadership of major BD strategies, and understanding of the framework and tools used to understand our clients’ needs and develop winning strategies, and marketing materials.
- Proven track record of major client development, relationship building and operational results.
- Proven ability to develop and maintain clients in consulting and professional services industry.
- Excellent written and verbal communication skills are required.
- Must be willing to travel to support various HDR and client offices.
- Work cooperatively with diverse teams, regional, department, technical managers, marketing and project staff.
- Committed to quality, improvement and HDR values.
- Dedicated to being part of the HDR employee ownership culture.