Description:
Site Pro Multi-Family Services is seeking a hands-on Assistant Area Supervisor to support porter and janitorial teams across assigned properties. You’ll help employees succeed through clear direction, practical training, quality inspections, and daily follow-through.
This is an opportunity for an experienced cleaning professional ready for their first formal supervisory position. Prior formal supervisory experience is not required.
What You’ll Do
Lead and support our teams
- Provide daily direction to Porter Leads and Porters, communicating assignments, priorities, and service expectations.
- Help prepare schedules and task lists within approved staffing levels.
- Coach employees on cleaning quality, productivity, teamwork, and professional conduct.
- Document attendance and performance concerns for operations leadership.
Maintain cleaning and service standards
- Conduct property walkthroughs and quality inspections.
- Identify missed tasks or cleaning deficiencies, assign corrective work, and verify completion.
- Maintain inspection notes and communicate unresolved or recurring issues.
- Assist with cleaning, special assignments, and temporary coverage when needed.
Train employees and support new property startups
- Train new and existing employees on cleaning procedures, equipment, chemicals, and safe work practices.
- Help employees learn property layouts, daily routines, and service expectations.
- Support the startup of new properties and provide follow-up coaching.
Coordinate daily operations
- Monitor attendance, help coordinate coverage, and flag timekeeping discrepancies.
- Check supply levels and equipment condition and coordinate approved replenishment or repairs.
- Respond professionally to routine requests from property management and onsite teams.
- Refer requests involving additional services, staffing, pricing, or contract changes to operations leadership.
- Reinforce safety requirements and promptly report injuries, hazards, incidents, and property damage.
What You’ll Bring
- Bilingual English/Spanish communication skills required.
- One to two years of porter, janitorial, housekeeping, or related cleaning experience preferred.
- Experience as a Porter Lead, team lead, or trainer preferred.
- Working knowledge of cleaning methods, supplies, equipment, and safe chemical handling.
- Ability to give clear instructions, provide constructive feedback, and follow through on assignments.
- Strong organization, problem-solving, and customer service skills.
- Comfort using smartphones and mobile apps for timekeeping, inspections, photos, and communication.
- Ability to use email, Microsoft Word, and Excel for scheduling and documentation.
- A valid driver’s license, clean driving record, and reliable ability to travel between assigned properties.
Schedule and Work Environment
- Full-time schedule based on property needs.
- Regular local travel between properties and occasional office visits.
- Some early mornings, weekends, schedule adjustments, and participation in an assigned coverage or after-hours rotation may be required.
- Work includes indoor and outdoor duties, extended walking and standing, bending, reaching, pushing, pulling, kneeling, and using cleaning equipment.