Assistant Case Manager

Description:

The Arizona Department of Child Safety (DCS) is seeking compassionate individuals for the position of Assistant Case Manager ("Case Aide"). This role involves working directly in the field alongside Case Management teams to support children and families in social service programs. Duties include supervising visitation between parents and children, assisting case managers with documentation and filing, entering case notes, transporting children to appointments, assisting with client applications, and participating in meetings or hearings.

This position may require alternative work hours, including overtime, weekends, and holidays.

Successful Case Aides with four years of service may apply for promotion to a Specialist Trainee position at $21.70/hour.

Knowledge, Skills & Abilities:

• Proficiency in Microsoft Office Suite, Outlook, Microsoft Teams, and use of mobile devices

• Ability to establish interpersonal relationships and communicate effectively both verbally and in writing

• Skills in data entry, filing, observation, time management, multitasking, and professional conduct

• Ability to understand and comply with State, Federal, and local laws and DCS policies

• Ability to prepare reports accurately, follow complex instructions, and provide supportive attention to clients

• CPR Certification (to be acquired and renewed as part of the job)

Requirements:

• High school diploma or GED

• Valid driver’s license appropriate for vehicle operated on State business

• Must obtain and maintain Arizona Department of Public Safety Level One Fingerprint Clearance Card

• Must pass written exam, background investigation, Motor Vehicle Report check, and DCS Center Registry check

• Must complete required driver training if operating a vehicle on State business

• Must have acceptable driving record and statutory vehicle insurance if using personal vehicle

• Successful completion of E-Verify for employment eligibility

Benefits:

• Paid sick leave and vacation including 10 holidays per year

• Competitive health and dental insurance plans

• Life insurance and long-term disability insurance

• Optional benefits including vision coverage, short-term disability, deferred compensation, supplemental life insurance, wellness plans, education savings (AZ529), employee assistance program

• Bi-lingual stipend of $500 annually for eligible employees who pass language proficiency exam

• Participation in Arizona State Retirement System (ASRS) after 27 weeks of employment