Description:
The Assistant General Manager supports the General Manager in directing the passenger transit operations. This position is based in Kansas City, MO in supporting the KCI RAC's LLC. The Assistant General Manager is responsible for the day-to-day operations of the contract, facility and safety of personnel and passengers, customer service and managing the financials.
Key Responsibilities
- Directs daily operations management.
- Provides strategic planning and direction to the operations staff.
- Manages contract compliance.
- Has shared responsibility for scheduling, performance evaluation, and staffing responsibilities for the facility's management staff.
- Other duties as required.
Qualifications
- High School Diploma or GED required
- Bachelor’s degree or equivalent in Business Administration, Logistics, Transportation or related field preferred.
- 5+7 years of supervisory or management level experience in the passenger transportation industry
- Knowledge of relevant federal and state employment laws
- Thorough knowledge of laws, ordinances and regulations underlying the transit operation
- Thorough knowledge of the methods of operation of the transit system’s staff and operational departments
- Ability to deal with state and local government
- Ability to manage cost control and financial/budget
- Working knowledge and proficiency with Microsoft Word, Teams, Excel and PowerPoint programs
- Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization
- Ability to organize and perform work efficiently, strong attention to details
- Ability to navigate Labor Relations issues, including labor grievances, and negotiations.
- Must be able to work shifts or flexible work schedules as needed.
- Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.