Assistant Thrift Store Manager

Description:

The Thrift Store Assistant Manager supports PACS’s mission to follow Christ’s example to nourish the
mind, body and spirit, while fostering dignity among those we serve. They report to the Thrift Store
Manager and assist in managing the Thrift Store operations. These include receiving, sorting, pricing and
distribution of store items, handling money, and ensuring worksite safety. Oversees an efficient workflow
and coordinates activities with the rest of the Thrift Store team to provide strong customer service to
clients and donors, solve problems and make decisions regarding operations. Trains and monitors the
performance of staff members and volunteers and promotes a strong inclusive team environment.
HOURLY RATE AND STATUS $23-25/hour starting rate
variable between 25-40 hours
(Non-exempt Classification)
OPEN UNTIL FILLED Applications will be considered immediately and the position is open
until filled

WORK ENVIRONMENT:
Work performed requires prolonged standing, physical exertion, carrying equipment and supplies,
reaching overhead, and lifting up to 50 pounds. Significant interaction with volunteers.
DUTIES AND RESPONSIBILITIES

• Supports the mission of PACS
• Responsible to open and close stores daily
• Loading and unloading furniture and donated goods
• Capably manages in the absence of the Thrift Store Manger
• Organizes, schedules and assists with pickup and deliveries.
• Checks emails, phone messages and returns calls.
• Responsible to follow money handling protocols and accountability procedures
• Maintains and improves an efficient workflow for the sorting, pricing and distribution of thrift

store items

• Provides orientation, training and coaching to staff and volunteers who work in the thrift stores
• Oversees the accurate assessment, pricing and management of large volumes of materials
• Provides an efficient and effective system for processing and distributing large quantities of

goods

• Maintains neat, orderly, and safe work areas
• Identifies and assists in the resolution of communication problems and conflicts that may arise

with staff and volunteers, with training provided

• Maintains a positive team environment that fosters the dignity and growth of volunteers and

staff working in thrift store work area

• Coordinates activities with other Thrift Store staff to ensure continuity of work practices

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• Assists with online sales postings, including pictures, verbiage, research, and updating
• Performs other related duties as assigned

QUALIFICATIONS
Minimum of high school education or GED. Experience working in retail or related field preferred
KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:
Time management and strategies for prioritizing and organizing work
Retail or related workflow operations
Management principles and team building
Impact ethnicity, race, national origin, and gender have on communication and interaction

Skill in:
Coordinating activities of small team
Risk management and loss prevention
Training and monitoring staff performance
Ability to follow and improve work area policies and procedures
Communicating in a diverse environment
Problem-solving and ability to meet deadlines
Performing work with an attention to details and accuracy