Assistant Vice President

Description:

CNA Insurance is seeking an accomplished Assistant Vice President (AVP), Complex Claims professional to lead strategic claim management for high-severity Auto and General Liability cases. This position provides leadership and oversight to a Major Loss Unit (MLU) and plays a key role in executing CNA’s strategic claim initiatives.

Key Responsibilities:

• Lead and manage a Major Loss Unit (MLU) of six director-level claims professionals handling the company’s most complex and high-exposure claims.

• Develop and implement claim strategies aligned with company goals to ensure timely, effective claim resolution.

• Drive team performance through talent development, mentoring, and succession planning.

• Collaborate with Underwriting, Actuary, and senior Claims leadership to develop business strategies and evaluate performance metrics.

• Monitor claim trends, legal developments, and emerging risks affecting CNA’s portfolio.

• Manage operational budgets and ensure resource optimization.

• Utilize data analytics and technology to enhance claim processes and improve outcomes.

• Represent CNA within the industry and maintain knowledge of regulatory developments and market trends.

Reporting Structure:

Reports to: Claims Vice President
Frequent interaction with: Claims SVP, Actuary, and Underwriting leadership

Skills, Knowledge & Abilities:

• Proven leadership experience managing teams handling high-severity and complex claims.

• Strong strategic, analytical, and decision-making skills.

• Deep understanding of claims operations, insurance products, and financial management.

• Effective communication and stakeholder management skills in a matrix organization.

• Proficiency in Microsoft Office Suite, insurance claims systems, and familiarity with AI tools.

• Demonstrated integrity, professionalism, and a track record of achieving optimal claim outcomes.

Education & Experience:

• Bachelor’s degree required; Master’s or J.D. preferred.

• 10+ years of relevant claims experience, including 5+ years in management.

• Professional certifications or designations (e.g., CPCU, AIC) are preferred.

Compensation & Benefits:

💼 Base Salary: $152,000 – $242,000 (varies by experience and location)
Comprehensive benefits include:

• Medical, dental, and vision coverage

• 401(k) with company match

• Paid time off and holidays

• Employee wellness and assistance programs

• Career development and professional training opportunities