Description:
This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as a field-based Associate Account Executive. You’ll collaborate closely with sales leadership to shape go-to-market strategies and launch groundbreaking cancer screening technologies that will directly impact patients’ lives. In this role, you’ll be responsible for promoting the Shield colorectal cancer (CRC) blood test to healthcare providers in the primary care setting. Your work will drive early detection of cancer, helping save lives and reduce healthcare costs.
Key Responsibilities
Sales & Customer Engagement
- Achieve Sales Targets: Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies.
- Target and Engage Healthcare Providers: Focus on building strong relationships with healthcare providers, gaining their commitment to adopt the Shield test for CRC and other cancers.
- Challenger Selling: Engage healthcare providers to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice.
- Educate and Support Providers: Provide in-depth product knowledge and training to primary care practices to gain all stakeholder support, beyond the provider, ensuring smooth integration of Shield into their workflow.
Collaboration & Strategy
- Collaborate with Cross-Functional Teams: Work closely with clinical, marketing, and product teams to align sales strategies, share feedback, and ensure cohesive execution of business plans.
- Strategic Business Expansion: Identify new business opportunities within your territory and foster collaborations with regional and local laboratories to expand reach and ensure phlebotomy draw agreements.
- Plan & Execute Launches: Develop and execute business plans in line with brand strategies to support the successful launch of new cancer screening technologies.
Market Insights & Analysis
- Monitor Competitive Landscape: Continuously analyze market trends, competitor offerings, and customer feedback to inform sales tactics and report insights to leadership.
- Customer Feedback & Reporting: Regularly share key insights and opportunities with the Commercial Team to enhance product offerings and optimize sales strategies.
Customer Service & Operations
- Provide High-Touch Customer Service: Maintain exceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process.
- Compliance & Administrative Excellence: Ensure adherence to company policies, industry standards, and regulations, while managing multiple projects and deadlines effectively.
Qualifications
- Experience: 2+ years in a B2B field-based and customer-facing sales role with a proven track record of success and achievement drive. Preferred: Experience selling medical or healthcare products or services.
- Sales Expertise: Demonstrated ability to engage in selling conversations, overcoming objections and aligning client needs with product offerings.
- Product Knowledge: Ability to quickly learn and apply technical product knowledge to drive sales.
- Communication Skills: Exceptional oral and written communication skills with the ability to present complex information in an easily understandable manner.
- CRM Proficiency: Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress.
- Customer Service Excellence: Superior negotiation, problem-solving, and customer service skills. Preferred: High-touch customer service and relationship-building skills, with a focus on long-term partnership and success.