Description:
The Associate Director, Editorial & Operations is a key member of SFBU’s Communications & Marketing team, blending editorial excellence with operational leadership. This role manages the editorial calendar, content governance, intake and workflow systems, and internal and executive communications — ensuring that every message aligns with SFBU’s mission, values, and strategic priorities.
Reporting to the Director of Communications & Marketing, the Associate Director ensures a unified, high-quality voice across all channels and drives the operational efficiency that enables a fast-paced, creative communications environment to thrive. Located in Fremont, CA, this is an exempt, full-time position eligible for hybrid work.
Key Responsibilities
Editorial Leadership & Brand Governance
- Own and manage the institution-wide editorial calendar, aligning storytelling and content strategy to institutional priorities.
- Edit and quality-assure major content across digital, print, and executive platforms, ensuring adherence to brand, editorial, and accessibility standards.
- Provide editorial oversight and coaching to content creators to maintain clarity, consistency, and alignment with SFBU’s brand narrative.
- Partner with the Director to advance SFBU’s editorial vision, messaging framework, and storytelling excellence.
Internal & Executive Communications
- Lead internal communications for faculty, staff, and students, including the Bayhawk Bulletin, intranet updates, and community messages.
- Draft and refine speeches, memos, and executive communications for senior leadership.
- Partner with Operational Leaders and the President’s Office to strengthen internal storytelling and foster a transparent, connected university culture.
Operations, Intake & Workflow Management
- Lead weekly intake and prioritization meetings, managing team workflows, capacity, and deadlines.
- Maintain visibility into all projects to ensure timely, on-brand, and high-quality execution.
- Coordinate cross-functional content planning with Enrollment, Advancement, Academics, and Student Affairs.
- Support the Director in managing agency deliverables and optimizing collaboration between in-house and external resources.
Measurement, Analytics & Continuous Improvement
- Collaborate with Digital & Analytics to assess content performance and audience engagement metrics.
- Use insights to guide content planning, channel strategy, and message refinement.
- Maintain and evolve communications playbooks, templates, and process documentation to support scale and consistency.
- Champion a culture of learning, reflection, and operational excellence within the Communications team.