Associate Engagement Manager

Description:

The Data Solutions division is the commercial data business of Moody’s Analytics, bringing together a vast catalogue of data to help business decision-makers assess risks and opportunities. We are best known for Orbis, the world’s most comprehensive database of public and private companies. We are also the definitive source of ratings-related data for companies and securities that have been rated by Moody’s Investors Service. We strive to deliver convenience and insight to our customers by eliminating the hassle of sourcing, preparing and accessing data, adding value when decisions need to be made. Any analytical activity depends on reliable and accessible data, and we are proud to be a mission-critical information resource for decision-makers around the world.

The Role / Responsibilities: Moody’s Analytics is seeking an Associate Engagement Manager with the technical abilities to help lead client engagements for the Moody’s Analytics Add-in for Excel. The successful candidate will be comfortable developing relationships with key decision makers and managing a large book of accounts to drive the installation and adoption of the Excel Add-in. A familiarity with Moody’s role within capital markets, financial statement analysis, and strong Excel skills are essential.

The Engagement Manager role presents a unique opportunity to be involved with a large number of teams within Moody’s Analytics (MA). The engagement team sits within Data Solutions Operating unit at MA, but also requires consistent interactions with sales teams, product developers, and other internal collaborators. Engagement managers will gain a broad understanding of different teams within MA and use that knowledge to inform about product feedback and build strong relationships between MA and its customers.

Key Responsibilities:
 

• Handle the needs of a large book of accounts for a designated territory in Americas region; includes running all activities from demos and training to custom project work and solutions.
• Conduct product and training sessions for new and existing customers.
• Support creation of custom models using Moody’s data and Excel Add-in.
• Consult clients on the technical data solutions that fit their data needs to support sales team revenue generating efforts.
• Participate in the Testing activities (unitary, integration, UAT)
• Liaise with our Product Managers when necessary (product enhancement requests, defects, etc).
• Actively participate in enhancing our products suite and knowledge database (e.g. documentation review, feedback on products/project methodology, development of 'how-to' entries, etc.).
   

Qualifications:
 

• Undergraduate/first-level degree (e.g. Bachelor’s degree) or equivalent job experience required.
• 2 to 3 years of account management experience, preferably in financial services, or a major market data provider or consulting firm
• Entrepreneurial attitude with a strong focus on the customer and getting results.
• Functional understanding of finance instruments within the corporate or banking industries.
• Excellent communication skills (both verbal and written) and presentation skills
• Strong quantitative and analytical skills
• Ability to work both independently and in a team environment
• Advanced Excel skills (VBA a plus); Experience with Excel Add-Ins and market data preferred
• Fluency in English is essential, other languages are positively considered