Perform custom installations to establish functionality for complex radiotherapy and radiosurgery products
Resolve product issues through detailed analysis and utilization of engineering expertise
Update and service radiotherapy/radiosurgery products
Effectively communicate with customers to understand complex problems and adequately troubleshoot issues
Instruct users in calibration checks, surveys, and maintenance of radiation therapy equipment
Deliver high level customer service
Read, analyze, interpret and follow signal flow on blueprints, schematics, and wiring diagrams
Perform periodic preventative maintenance
Demonstrate and promote Oncology Solutions products and services at client meetings
Keep abreast of new developments regarding Brainlab and competitive Oncology Solutions products and services through training and independent research and analysis
Ability to travel 80%
Qualifications
B.S. in Biomedical Engineering, Electrical Engineering, Mechanical Engineering or IT Technology required
Must be a self starter, working without close supervision and be able to successfully manage service activities in assigned territory
Demonstrated engineering experience with medical devices
Computer expertise, familiarity, and demonstrated expertise with hardware troubleshooting
Able to apply critical thinking and perform analysis successfully under challenging conditions in a clinical environment
Knowledge of medical linear accelerator or microwave RF systems and computer networks preferred
Robotics and/or electro-mechanical systems service experience preferred
Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters
Excellent organization and time management skills, and the ability to manage many work streams simultaneously
Excellent written and oral communication skills
Professional and confident demeanor
Works well in a team environment and individually
Proactively approaches his/her contribution to the organization
Demonstrates leadership abilities
High comfort level with software and technology in general
Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical
Must be able to lift 50 pounds and work on ladders