Biomedical Engineer

Description:

Brainlab, a global leader in digital surgery, radiotherapy, and integrated operating room technologies, is hiring a Biomedical Engineer (Regional Clinical Specialist) to support healthcare providers with advanced surgical navigation and imaging solutions. With a presence in over 6,000 hospitals across 121 countries, Brainlab is dedicated to transforming healthcare and improving patient outcomes.

The Regional Clinical Specialist plays a vital role in supporting hospitals and physicians by ensuring optimal use of Brainlab’s Image Guided Surgery (IGS) systems and related technologies. This role combines technical expertise, clinical knowledge, customer relationship management, and product training to drive successful adoption and satisfaction among medical professionals.

Key Responsibilities:

• Provide on-site consulting and surgical case support for physicians and operating room staff, guiding product usage during surgeries to maximize outcomes.

• Manage and maintain installed systems, including third-party integrations, ensuring optimal performance and reliability.

• Troubleshoot and resolve product issues using technical expertise, documentation, and Salesforce tracking.

• Collaborate in the quality improvement process, recommending product modifications and enhancements.

• Deliver clinical case coverage and Go Live support for new product launches and complex surgical cases.

• Educate and train a wide range of hospital staff including surgeons, radiologists, OR staff, biomedical engineers, IT teams, and sterile processing personnel.

• Develop training programs that enable hospitals to conduct effective in-house training independently.

• Act as a primary customer liaison, ensuring satisfaction, evaluating usage levels, and providing recommendations for optimization.

• Support commercial teams by identifying opportunities for upgrades, spare parts, contract renewals, and product expansions.

• Collaborate with Application Consultants, Account Managers, Marketing, and R&D to advance market initiatives, demonstrations, and product development.

• Represent Brainlab at industry meetings and trade shows, promoting IGS solutions and engaging with medical professionals.

• Stay updated on Brainlab and competitor products, industry trends, and best practices.

• Document all activities and working hours in Salesforce, ensuring full transparency.

• Maintain annual product certification competency through continuing education and training.

• Travel requirement: 50%+ during the first 6 months.

Qualifications:

• Bachelor’s degree in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing.

• 1–3 years of technical support experience, preferably in a healthcare or medical device company.

• 1–2 years of sales experience in healthcare preferred.

• Strong knowledge of surgical procedures, anatomy, and medical terminology (preferred).

• Proficiency in Microsoft Office and PC software applications.

• Self-motivated, detail-oriented, and capable of independent decision-making.

Compensation & Benefits:

• Competitive compensation package.

• Comprehensive benefits including:

  • Medical, dental, life, long-term disability (LTD), short-term disability (STD).

  • Matching 401(k) retirement plan.

  • Business casual work environment.

  • Career development opportunities within a global leader in digital healthcare technology.

About the Company:
Brainlab is a pioneer in digital medical technology, revolutionizing surgery and radiotherapy with innovative software and hardware solutions. Founded on the mission of improving patient outcomes, Brainlab serves physicians and hospitals worldwide with cutting-edge technology in surgical navigation, radiosurgery, and operating room integration. With over 2,000 employees in 25 global locations, Brainlab fosters a culture of collaboration, curiosity, and innovation.

Equal Opportunity & Accessibility:
Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, gender, religion, disability, veteran status, or other protected characteristics. Brainlab also participates in E-Verify and complies with all employment eligibility verification regulations.
Candidates requiring accommodation during the application or interview process may contact us.hr@brainlab.com.