Branch Manager

Description:

Under the direction of the District Manager, the incumbent contributes to the overall profitability of the company by maintaining a high standard of efficiency and effectiveness in the management of branch and fleet resources in the central and all applicable satellite branches.
 

• Adhere to and assure compliance with the Code of Conduct/Handbook, policies and procedures and all applicable rules, regulations and standards promulgated by Federal, State and other applicable agencies or regulating bodies
• Provide consistent professional customer service to all walk-in or call-in customer inquiries regarding products, price, and technical information
   

Support the outside sales force as needed in servicing and obtaining new business
 

• Oversee and ensure that cash reports, charge tickets, coding, costing, pricing, daily cash summary, bank deposits are processed accurately on a daily basis
• Responsible for maintaining accuracy of back order report, open order report and PO expedite report
   

Supervise the training of inside sales associates in areas including product knowledge; company policies, processes, and procedures; and safety; ensures that all associates are trained to perform critical branch functions
 

• Serve as liaison between employees and management, providing performance advice and direction in conjunction with the Human Resources department and senior management
• Maintain and upgrade industry product knowledge on an on-going basis
• Be punctual and comply with shift schedule
• Must be able to operate in a drug-free workplace
• Performs other duties as assigned