Description:
Under the direction of the Section Leader (Second Shift) , the Cashier Level I (Second Shift) verifies that the fee collected matches the type of application submitted, notes all discrepancies and records the amount and type of fee collected. Due to the nature of the government contract requirements and/or clearance requirements, U.S. Citizenship is required.
This position is located in Portsmouth, New Hampshire.
Your future duties and responsibilities
Your future duties and responsibilities:
Under the direction of the Section Leader, the Cashier Level I shall process all fees according to the type of Passport application of service provided. The Cashier Level I shall perform the following tasks:
- Verify that the fee collected matched the type of application submitted, note all discrepancies and records the amount and type of fee collected, all according to established procedures.
- Review and batch applications not received from the lockbox.
- Verify and cash moneys that are still attached to applications.
- Verify that fee matches type of application and the dollar value matches the tender selected in TDIS.
- Cashier all work brought to the office, ensuring that each batch balances before beginning new batch.
- Assist in creating daily deposit summary and the verification report.
- Review all batches from mailroom, counter, and Change of Services and Payment (CSOP).
- Adherence to all department procedures and internal controls at all times.
- Required to actively participate with teams for continuous quality improvement.
- Assist in training contract employees for the essential job functions.
- Help to constantly improve the training process/procedure.
- Maintain constant awareness and adherence to all aspects of internal controls.
Generate Informational Request Letters (IRLs) and emails to Passport applicants regarding delinquent passport fees.
Required Qualifications To Be Successful In This Role
Required qualifications to be successful in this role:
- High school diploma or GED, and;
- One (1) year of experience utilizing a variety of office software, specifically: MS Word, MS Excel, and MS Outlook, and;
- Two (2) years of experience in a money-handling environment working with all aspects of cash registry.
- Must be bonded.
- Excellent attention to detail.
- Good data entry skills.
- Demonstrated ability to prioritize and organize simultaneous work flow duties. Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures
- Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and ability to obtain a Secret clearance is required.