Children's Museum Play Facilitator

Description:

Play Facilitators are the first line of the customer service experience at the museum, ensuring that every museum visitor has a pleasant, safe, clean, and enjoyable experience. Facilitators will interact with guests, facilitate play, clean and maintain the museum and its exhibits, and attend events.

Responsibilities include, but are not limited to:

• Provide exemplary customer service by interacting with museum guests in a friendly and positive manner throughout the museum experience.
• Provide guests with an overview of the museum exhibits and activities, and facilitate play.
• Answer the phone and direct calls in a professional manner.
• Welcome guests, sell and scan tickets, and assist guests by answering questions.
• Reset/tidy up the museum exhibits, including cleaning and disinfecting all areas of the museum.
• Assist in the general janitorial duties throughout the museum, as directed.
• Opening and closing procedures.