Clinical Case Manager

Description:

Oklahoma State University’s Center for Health Sciences is seeking a Clinical Case Manager to join its multidisciplinary healthcare team in Tulsa, OK. This grant-funded position is dedicated to providing comprehensive case management and care coordination for patients, with a strong focus on HIV primary care services.

The Clinical Case Manager plays a pivotal role in assessing, planning, implementing, coordinating, and monitoring healthcare options and services to ensure quality, cost-effective outcomes. This position requires a compassionate, detail-oriented professional capable of working collaboratively with patients, healthcare providers, and community partners to address health needs and remove barriers to care.

Key Responsibilities:

• Assess, plan, and coordinate individualized care services for patients to ensure quality health outcomes.

• Facilitate access to core medical services and coordinate HIV primary care service delivery.

• Develop and implement a Comprehensive Medical and Health-related Services Care Coordination Plan in collaboration with patients and healthcare teams.

• Provide treatment adherence readiness counseling, patient education, and support for treatment compliance.

• Monitor and evaluate patient progress, update care plans, and reassess patient needs regularly.

• Document all care contacts, interventions, and progress accurately.

• Serve as an advocate for patients, facilitating access to social services, referrals, and resources.

• Promote patient engagement by addressing barriers such as housing, substance use, incarceration, or social stigma.

• Collaborate with community resources to ensure comprehensive support for patients and families.

• Participate in multidisciplinary case conferences and team discussions to ensure coordinated care.

Required Qualifications:

• Master’s degree in Counseling Psychology (MS), Social Work (MSW), or a BSN in Nursing. Equivalent educational/experience combinations may be considered.

• For RNs: Must hold a valid professional nursing license issued by the Oklahoma State Board of Nurse Registration and Education.

• Strong interpersonal and communication skills.

• Proficient written planning and documentation skills.

• Knowledge of local healthcare and social service systems, eligibility assistance, and case coordination.

• Ability to work effectively with vulnerable populations, including rural communities, communities of color, LGBTQ+ individuals, and individuals impacted by substance use, incarceration, or homelessness.

• Local travel within the 918 area of Oklahoma required; must have reliable transportation.

Preferred Qualifications:

• Licensure in Counseling or Social Work (LCSW or LPC).

• 2–5 years of professional experience in a healthcare or human services setting.

• Prior experience in case management.

• Bilingual (English/Spanish) skills.

Work Schedule & Appointment:

• Monday to Friday, 8:00 am – 5:00 pm.

• Regular, continuous appointment (grant-funded).

About Oklahoma State University – Center for Health Sciences:
OSU-CHS is a leader in medical education, research, and clinical services, serving the healthcare needs of Oklahoma communities. By focusing on patient-centered care, OSU is dedicated to addressing public health challenges and supporting vulnerable populations with accessible and compassionate services.