Description:
Harmony Bay Clinical Therapists provide therapy services to individuals, couples and families.
Tasks & Responsibilities
- A. Essential Duties
- Providing individual, couples and family therapy via HIPAA compliant telehealth platform
- Development of individualized Treatment Plans in collaboration with the client.
- Timely completion of all clinical documentation.
- Suicide Intervention and Crisis Planning
- Maintain compliant electronic medical records according to licensing regulations and company standards.
- B. Additional Duties
- Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
- As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.
- C. Interpersonal Relations
- Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
- Take Accountability: Take constructive feedback and prevent discourse among our peers.
- Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner.
- Be Professional: Wear business casual attire (please see dress code policy).
Competencies
- Adaptability
- Customer Service
- Decision Making
- Dependability
- Ethics
- Interpersonal Skills
- Job Knowledge
- Conflict Management
- Organization Skills
- Productivity
- Self Development
- Teamwork
Clinical Competencies:
- Clinical Charting
- Crisis Management and Suicide Intervention
- Training in an Evidence-Based Practice
- Familiarity with telehealth services and virtual, HIAA-compliant meeting platforms
Key Performance Indicators
- Clinical Therapists’ performance will be evaluated on several competencies including but not limited to:
- Completion of assessment tools within appropriate timeframe.
- 80% of scheduled appointments completed.
- Average rating of 4.3 of 5 or higher on client satisfaction surveys.
- Documentation completed within 48 hours of event occurrence.
- Chart audit scores at or above 3.5% of 5% each quarter.
- Appropriate documentation of and adherence to processes related to higher level of care recommendations and high-risk reporting.
Performance Standards & Measurement
- Compliance with essential and incidental duties; compliance with company policies and procedures.
- Compliance with state and federal laws and regulations applicable to the business.
Equipment, Tools & Machines
- Use of computer, telephone, and other office equipment such as a printer and fax.
- Use of company network and email domain.
Working Conditions
- Air conditioned and well-illuminated office environment and outdoor environment.
- May have several responsibilities at once. Interaction with other is constant and can be interruptive.
- Work may be stressful at times due to high level workflow.
- Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.
- Participates in educational training, orientations, or compliance programs as needed to maintain competency.
- If you must leave your employment with our company, we request employees to give us at least 30 days’ resignation notice in writing.