Clinical Training Manager

Description:

iRhythm Technologies, Inc. is seeking a Clinical Training Manager to lead a global training team responsible for onboarding and continuous competency development of Qualified Cardiac Technicians (QCTs). This role ensures that training is a key lever for improving performance, compliance, and operational outcomes within a fast-paced and innovative healthcare environment.

The ideal candidate will be a hands-on leader with experience in clinical training, healthcare operations, or a regulated medical environment. They must be capable of developing training strategies, managing onshore and offshore teams, and driving continuous improvement in learning and operational effectiveness.

Key Responsibilities

• Develop and execute the Global Clinical Operations training strategy in collaboration with leadership.

• Identify training gaps and implement targeted solutions to improve quality and efficiency.

• Serve as a change champion, refining training methods, curriculum, and instructional design for maximum engagement.

• Ensure compliance with regulatory and quality standards, including FDA remediation efforts.

• Monitor training effectiveness using data-driven approaches, adjusting methodologies to maximize learning impact.

• Lead and develop a team of onshore and offshore trainers, aligning with business growth and quality objectives.

• Oversee new hire training ensuring QCTs achieve competency milestones efficiently.

• Drive ongoing competency progression with refresher training and skills enhancement programs.

Qualifications & Requirements

• Experience in clinical training, healthcare operations, or regulated medical environments (cardiac, diagnostics, or medical devices preferred).

• Prior leadership experience managing trainers, instructional designers, or competency programs.

• Hands-on working leader; actively involved in training delivery, coaching, and problem-solving.

• Change agent mindset; adaptable to implement new strategies and drive measurable improvement.

• Strong cross-functional collaboration skills, particularly with production leadership, compliance, and quality teams.

• Familiarity with training metrics and assessment methodologies to evaluate effectiveness.

• Ability to scale training programs in a high-growth, fast-paced environment while maintaining quality.

• Bachelor’s degree (or equivalent experience in training, education, healthcare operations, or related field).

• Clinical background preferred: RN, Paramedic, or CCT; Allied Health backgrounds acceptable.

Benefits

• Competitive salary within the range of $100,000 – $150,000/year.

• Full benefits including medical, dental, vision insurance, paid holidays, and paid time off.

• 401K plan with company match, Employee Stock Purchase Plan, and annual cultural/organizational events.

• Opportunity to work in a collaborative and innovative healthcare environment.