Description:
As a Community Manager at one of our affordable properties, you will play a crucial role in our property management team. You will be the primary point of contact for prospective and current residents, ensuring a welcoming and supportive community environment. Your main responsibilities will include managing the leasing process, maintaining high occupancy rates, and ensuring resident satisfaction. If you are a motivated individual with excellent communication skills and a passion for affordable housing, we encourage you to apply.
Position Responsibilities
- Provide overall leadership and direction for the community, ensuring operations meet Newbury’s performance, compliance, and resident satisfaction standards.
- Oversee all leasing, marketing, resident relations, and daily office operations.
- Ensure full compliance with LIHTC regulations, Fair Housing laws, and other applicable state and federal guidelines.
- Review, approve, and maintain resident files for accuracy, income eligibility, and audit readiness.
- Monitor occupancy, delinquency, renewal rates, and compliance reports to drive financial and operational performance.
- Develop and implement marketing strategies to maintain stabilized occupancy while adhering to program guidelines.
- Manage accounts receivable, collections, and approve invoices in line with property budgets.
- Recruit, train, and supervise on-site staff, fostering a positive team culture that reflects Newbury’s core values.
- Conduct regular property inspections to ensure curb appeal, cleanliness, and preventative maintenance.
- Collaborate with Regional Manager, Compliance, and Maintenance teams to address operational challenges and implement solutions.
- Build and maintain positive relationships with residents through communication, conflict resolution, and resident event planning.
- Lead annual recertification process and ensure deadlines are met without jeopardizing compliance or resident satisfaction.
Compensation & Benefits
- Competitive Salary & Bonus Opportunity
- Health, Dental, and Vision Insurance
- Health Savings Account
- Generous Paid Time Off
- 401K with Company Match
- Ongoing Training and Professional Development Opportunities