Computer User Support Specialist

Description:

Torch Technologies is seeking a TARCES Computer User Support Specialist to join our team supporting the Tactical and Remote Command, Control, Communications, Computers, Cyber, and Intelligence (C5I) Edge Systems (TARCES) that are part of commercial and militarized vehicles, small and large crafts, transit cases, mobile communications, fixed base stations, command centers, and intelligence systems. The TARCES contract is managed by Naval Air Warfare Center Aircraft Division (NAWCAD) Webster Outlying Field (WOLF).

As a TARCES Computer User Support Specialist your duties will include the following, but are not limited to:
 

• Analyze, test, troubleshoot, and evaluate computer hardware and software systems
• Install, configure, and support operating systems, electronic mail systems, and office productivity software
• Provide technical support and resolve system-related issues to ensure operational efficiency
• Monitor system performance and recommend improvements or updates as needed
• Support users with hardware, software, and system functionality issues
   

Required Qualifications
 

• U.S. Citizenship
• Hiring at multiple levels:
• Bachelor's degree in computer science, IT, or a related field
• Or Associate degree in computer science, IT, or a related field with 4+ years of related experience
• Or High School diploma with 6+ years of related experience
• Active Secret/clearance is required