Description:
We are looking for a Congress Registration & Housing Manager to join our dynamic team within our Life Sciences Division. In this role, you will be responsible for the attendee management of client staff at Congresses. You will collaborate with peers, vendors, and meeting owners alike to ensure each Congress is executed flawlessly and compliantly. You keep projects running on time, on budget, within compliance guidelines and have mastered the art of managing multiple priorities and programs at once. Sound like you? Read on!
Your responsibilities
- Your primary responsibility will be housing coordination and attendee management for congresses including securing and managing hotel room blocks in accordance with Congress rules and procedures; Customizing templates and printing material based on client’s expectations (invitations, confirmations, departure notice)
- Build, monitor and maintain concise and accurate event budgets; oversite of compliance and contracting documentation and responsible for sending post-congress surveys.
- Your proficiency in technology tools will enable you to over see the creation and sending of registration forms and other communications and maintain accurate attendee data required for logistics and reporting.
- Regularly partner with internal planning team members and external suppliers, client managers, and Professional Congress Organizers (PCO) to ensure timely service delivery.
- You will also provide support to the Operations Manager with initiatives that drive service optimization and process efficiencies to our team.
You’re good at
- High level of attention to detail, strong customer service skills, exceptional communication skills, persistence and patience and a desire to get the job done.
- Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure and work well in a collaborative environment.
- Event execution including housing selection, registration, and budget reconciliation.
- Working in a multicultural environment with a solid understanding of US, EMEA, and APJ cities.