Consultant

Description:

Solar penetration is less than 1%, but just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to change the way energy is produced, distributed and consumed, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.

SunPower is a solar energy solutions company with a rich heritage of pioneering the best solar technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency, and performance. SunPower offers the only solar + storage solution designed and warranted by one company that gives customers control over electricity consumption. Through design, installation, maintenance, and monitoring, SunPower provides its world-class solar solutions to residential and commercial customers across the U.S.

SunPower is changing the way our world is powered every day with a brilliant, passionate, and driven team of more than 2,500 in North America and the Philippines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.

We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. SunPower welcomes the forward thinkers, the future savers of the world, the freedom chasers and all those demanding better, cleaner energy.

Summary of Role:

The Energy Consultant is the home buyer’s primary SunPower contact and serves in a sales/advisory role to customers and prospects. Candidates must be customer service-focused, understand their role in the sales process, and work well with the New Homes Builder Account Manager and builder customers. You will lead over the phone and present to potential customers on the benefits of solar. Candidates should be dynamic, highly organized, and able to multi-task, and have passion for sales/customer engagement. Energy Consultants are subject matter experts and provide guidance to homeowners on energy cost savings and understanding applicable utility rate plans. Energy Consultants support the customer experience and overall process. A successful Solar Consultant will have the skills necessary to complete tasks with focus and attention, see the larger strategic picture related to their role, continually refine processes/workflows, and create improved customer experiences.

Essential Duties & Responsibilities:

• Listen to homeowner needs while providing relevant feedback
• Converse with homebuyers to gather information about their home buying status
• Prepare proposals
• Conduct online sales consultations with new home prospects
• Effectively guide prospects through the sales channel and process
• Captures customer-related data into SalesForce (CRM) and other IT platforms
• Works with lead transfer and appointment process issues
• Meet/exceed monthly quotas and service level agreements in a fast-paced environment
• Serve as subject matter expert on the solar industry and SunPower products
• Be available to work outside of standard business hours