Content Designer/ux Writer



Our growing Customer Experience studio is seeking passionate and talented User Experience Writers to create customer-facing User Interfaces across multiple brands and digital platforms. Our work touches millions of lives across In-Vehicle, Web, Mobile and Wearable interfaces.

Do you have a passion for user-centered problem-solving and storytelling? Are you obsessed with studying, understanding and responding to human needs? Do you want to create engaging products that solve real problems and create unique emotional experiences? Then imagine what you can do working with a like-minded, multi-disciplinary team in our Customer Experience group.

As a User Experience Writer/Content Designer, be responsible for collaborating and/or guiding internal and external teams of writers, designers, researchers, technologists, and business stakeholders to craft meaningful experiences for our customers through thoughtful design. The ideal candidate will exhibit detailed mastery of the English language, an understanding of and commitment to user-centered design, and have experience writing for digital products.

User Experience Writerswill support multi-disciplinary teams focused on translating human needs into viable product concepts using iterative, human-centered design. Content contributions will include guidelines and documentation for our Design System, and user interface copy for cohesive cross-channel experiences in eCommerce, Connected Vehicle, GM Mobile Apps, and the OnStar brand.


Provide leadership through influence, judgement, communication, and collaboration to drive copy and content decisions

Collaborate closely with team members to create world-class tone of voice across our products and platforms

Write clear, consistent, and concise user interface copy

Help create and maintain user experience guidelines that are in line with our brands, voice, and tone

Drive a vision for content across all channels for a given product domain

Collaborate with designers, researchers, prototypers, product managers, and engineers to define requirements

Help coordinate translations, improve writing tools and processes, format documents, and generally lend a hand as needed to produce world-class software and hardware products

Find smart ways to use data and research to evaluate and improve content

Act as a subject matter expert and lead point of contact for user experience writing

Organization General Motors
Industry Graphic Designer Jobs
Occupational Category Content Designer
Job Location Warren,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2022-03-23 3:27 pm
Expires on 2023-03-03