Counter Sales Representative

Description:

The Counter Sales Representative is responsible for selling a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases to customers. The Inside Sales Representative is responsible for providing top-notch assistance to customers in selecting the proper gages / tools.

Maintain a high level of customer service by assisting customers with will call, counter and telephone sales

Analyze and expedite customer orders in a timely manner. Meet customer needs by recommending appropriate products and services

Enter sales data, quotes or other relevant information into inventory control system

Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level

Restock store merchandise and maintain current pricing on all store displays and products

Seek to expand existing customer base with all products lines

Prepare and deliver effective sales presentations and proposals to prospective customers

Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are properly handled

Perform other duties as assigned