Customer Service Representative

Description:

• You have 1 + years of Customer Service and/or Tech Support experience.

• The ability to work independently, as well in a group, and can handle multiple tasks, and changing priorities.

• Commitment to the customer, no matter the issue. Don't just help them -delight them.

• Fun, caring, and humble. It’s important we have a good time, look out for each other, and pitch in when needed.

• A Bachelor's degree is preferred.

• The schedule for this position is Tuesday through Saturday, 8 am-5 pm PST.

Technologies we use and teach

• Zendesk ticketing system.

• Cisco phone system.

What we offer

• Competitive compensation packages with a salary, bonuses, and restricted stock grants.

• Generous benefits, including three weeks of paid vacation, medical, dental, and vision insurance, and fully paid family leave.

• Strong startup culture with catered lunches, casual dress code, happy hours, and more.