Customer Site Service Rep

Description:

• Measuring, monitoring, and analyzing product and processing performance (coatings field analysis), also measuring, and monitoring inventory.
• Supporting the efforts of the Technical Service Team through data collection and analysis.
• Participating within the site service team safety program.
• Complying to the Assembly Plant Service Process in the customer plant.
• Supporting customer and internal project schedule compliance through coatings field analysis activities, also supporting launch activities through coatings field analysis.
• Providing information / data to support Lab Work Requests to meet account needs and providing information / data to write and support NCMs.
• Supporting Problem Resolution Activities through coatings field analysis.
• Assists with color audit reviews through coatings field analysis.
• Complying with BASF Quality Systems and customer quality standards.