Description:
In this role, a typical day will include:
Change Enablement:
- Develop and execute comprehensive change enablement strategies aligned with market product adoption goals.
- Apply change enablement processes and tools to manage the full workstream, from initiation to completion, ensuring timely delivery and successful deployment.
- Conduct change analyses, assess organizational readiness, and identify potential impacts across functions.
- Integrate change enablement activities seamlessly into project roadmaps, ensuring alignment with organizational objectives and deployment milestones.
- Oversee vendor task integration and responsibilities when applicable.
Communication and Training:
- Develop and execute communication plans aligned with organizational objectives and communication strategies to enhance employee and customer experiences.
- Utilize multiple communication channels to effectively engage diverse internal and external audiences, ensuring key messages are delivered and understood.
- Collaborate with commercial and sales training teams to design and deliver targeted training programs tailored to various stakeholder needs.
- Document detailed stakeholder descriptions and develop key messages to support change initiatives.
Content Development:
- Create, edit, and design a wide range of global communications, presentations, and training materials.
- Develop content that supports both internal (Alcon) and external (customer) stakeholders, ensuring consistency and clarity in messaging.
- Tailor materials to reflect the unique needs of global markets and ensure effective change adoption.
Stakeholder Collaboration:
- Engage closely with global markets, various teams, and customers to support change adoption efforts.
- Facilitate workshops and training sessions to promote understanding and readiness across impacted teams.
- Provide ongoing support and assessment of change adoption, adjusting strategies based on feedback and performance metrics.
WHAT YOU’LL BRING TO ALCON:
- Bachelor’s Degree or Equivalent years of directly related experience (or high school+10 yrs; Assoc.+6 yrs; M.S.+2 yrs)
- 5 Years of directly related work experience
- The ability to fluently read, write, understand, and communicate in English.
- Highly collaborative and consultative approach with excellent interpersonal and communication skills.
- Excellent writing, editing, and proofreading skills, with an ability to convey complex ideas in a clear and concise manner.
- Ability to work in a global fast-paced, dynamic environment, and manage multiple priorities.
- Strong organizational and project management skills.
- Excellent communication and stakeholder management skills, with the ability to influence and drive change across diverse teams.