Desktop Support Analyst

Description:

Akkodis is seeking a Desktop Support Analyst role is a Contract with a client located in USA. Ideally looking for applicants to have a solid background in Windows 10, Office 365, Labs, would come as a big plus.

SCOPE OF WORK/DELIVERABLES

• Provide technical Desktop Support for R&D Business & IT teams
• Troubleshoot and resolve Technical incidents relative to Level 1 and Level 2 needs across

software, and integrated platforms inclusive of Lab and core IT environments.

• Provide overall L2 technical support for environments consisting of, but not limited to:
• Windows and Linux OS
• Win10 / 365 Exchange
• 3rd party devices and lab equipment
• All other duties as assigned by Leadership / management