Desktop Support Engineer

Description:

Desktop Support Engineer
Houston, TX
Strong knowledge of desktop/laptop hardware.
Good knowledge of Win 10, Win 11 & MS Office.
Knowledge of Mac OS is preferred.
Understanding of daily operations and delivery processes.
Application / software installation and trouble shooting.
Knowledge / exposure on ticketing tools (Service Now).
Windows system administration.
Strong Troubleshooting Skills.
Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc.
Understanding of active directory, networking.
Hardware, operating system & software knowledge.