Description:
Chewy is looking for a Director, Global Talent Development (Chewy University) to build and lead a world-class team that will produce engaging, scalable learning experiences that impact Chewy’s 21,000+ Team Members. As a key thought leader on Chewy’s Talent Development team, this role will develop impactful learning offerings that advance the caliber of Chewy leadership talent and solidify the embodiment of Chewy’s culture at all levels of the organization. This position reports to the Senior Director of Talent Development in Chewy’s global HR department.
- Create the vision for delivering innovative, high-quality learning solutions that instill a culture of learning across Chewy’s Corporate, Customer Service, and Fulfillment functions
- Partner with HR business partners, business leaders, and our executive team to conduct needs assessments and develop learning journeys that help business units achieve their strategic goals
- Develop and deploy numerous concurrent high-visibility learning programs that demonstrably improve our leaders’ abilities to build high-performing teams and drive results; example programs include:
- Leadership development programs supporting the needs of all leaders, from first time managers to senior executives
- Onboarding programs for new hires
- Programming that supports the everyday embodiment of Chewy’s culture
- Other learning opportunities that keep our Team Members engaged and retained – company, industry education sessions and mentorship programs
- Lay out and implement the training calendar and other routines that will provide a sustainable, reliable learning experience for our Team Members and leaders
- Define the org structure needed to support learning initiatives; hire, develop, and lead the L&D team accordingly
- Define and measure success metrics to assess short- and long-term effectiveness of global learning programs
- Stay aligned with Chewy’s other Learning & Development teams to ensure a globally consistent brand and approach to training
- Stay abreast of the latest trends and best practices in adult learning methods; implement solutions to continuously keep Chewy learning relevant for our corporate talent base
- Determine the balance between internal & external training resources and manage any external vendor relationships; accordingly, propose and oversee the resulting budget