Director Of Business Development

Description:

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers aren’t loan numbers — they’re homeowners.

Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different servicing company from the ground up.

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Director of Business Development – Wholesale to join our team!

Reporting to the VP, Wholesale Sales Manager, this position is responsible for driving growth and establishing strategic partnerships in our wholesale lending space. This role builds and maintains a network of regional and national mortgage brokers, lenders, and originators for the residential and commercial functions to generate product flow into our Non-Owner Occupied (NOO), Fix & Flip, and Investor Rental Loan Products.

The position identifies and capitalizes on market opportunities to increase volume, profitability, and market share by negotiating agreements with perspective business partners and marketing business products and services to expand our wholesale lending portfolio and enhance market presence.

What you will do for Constructive Capital:

Develop, implement and maintain a comprehensive sales strategy process to expand the wholesale lending portfolio
Identify, engage and nurture relationships with mortgage brokers, financial institutions and other key partners to enhance market presence and grow existing client relationships
Conduct thorough market research to identify trends, opportunities and competitive landscape, providing insights to inform business strategies
Build the business development pipeline of wholesale products, setting clear goals and performance metrics to ensure alignment with company objectives
Oversee sales initiatives, including developing sales forecasts, tracking performance, and implementing best practices to maximize revenue
Effectively utilize the CRM software to track client relationships and present regular updates to Senior Management on business development activities, market trends, and performance metrics
Foster a collaborative environment within the organization and team, working closely with operations, marketing, and compliance teams to ensure alignment and support for business development efforts
Manage a large production pipeline throughout the life of the sales process
Work with Loan Openers and the Operations team to ensure an efficient loan origination process and timely loan closings/funding
Attend relevant industry conferences and workshops to network and expand customer base
Develop domain knowledge of Fay’s business to include an understanding of organizational goals and objectives
Maintain broad influence through ongoing development of relationships across the organization.
Ensure compliance with Fay’s policies, processes, and practices. Successfully complete all department and company-required training
Model Fay’s Values, Operating Principles, ethical standards, professionalism and code of conduct
Demonstrate behaviors that align with Fay's Values and Operating Principles
Perform other duties and responsibilities as assigned

What you will bring to Constructive Capital:

Bachelor’s degree in Business or related field (or equivalent combination of years of experience with High School diploma/GED)
5+ years’ experience in mortgage/ loan industry sales, with a proven track record of exceeding sales targets and building strong client relationships
5+ years’ experience supporting diverse business functions; mortgage/ financial services industry experience preferred
Working knowledge of business structures such as LLC, LP, SP, and related
Working knowledge of the mortgage origination process
Demonstrated ability to communicate effectively with executives, peers, and associates
Presentation skills necessary to persuade and/ or facilitate discussions with prospective and existing clients
Demonstrated ability to provide outstanding customer service in fast-paced environments
Client focused with strong execution skills and a results orientation; able to link to business needs with tactical execution and results
Strong verbal and written communication skills with ability to effectively interact with all levels across the organization
Ability to effectively present to and facilitate discussions with executive leadership
Ability to understand and document processes and have a high level of problem solving, process improvement, and product management skills
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Collaborative and consultative work style; high team-orientation
Open to change; agile; high learning agility
Strong problem-solving abilities coupled with sound judgement
Ability to analyze and interpret data to identify opportunities and propose solutions
Strong project management skills
Strong attention to detail; strong compliance orientation; high quality of work product
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
Self-directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude
Strong skills in MS Word, Excel, and PowerPoint