Description:
The Director of Operations manages the warehouse department, ensuring compliance, training, and effective team performance. This role drives staff development, achieves corporate goals, and supports profitability. The Director also leads process improvements and performs duties to support company success.
Key Responsibilities
- Staff Management: Oversee scheduling, training, performance, and problem-solving. Lead department meetings.
- Inventory & Budget: Manage inventory for optimal cash flow. Develop and monitor the annual budget, ensuring adherence to financial guidelines.
- Efficiency: Implement procedures to maximize productivity. Solve operational problems and improve processes.
- Customer & Vendor Relations: Maintain professional, timely communication with customers and vendors.
- Fiduciary Responsibility: Manage truck leasing agreements and department budgets.
- Continuous Improvement: Enhance operational strategies based on industry knowledge.
- Additional Duties: Perform other tasks as needed to support company goals.
Required Competencies
- Teamwork: Collaborates to achieve goals and contributes to team success.
- Integrity: Demonstrates fairness and honesty in all interactions.
- Results-Driven: Focuses on performance and continuous improvement.
- Customer Service: Addresses customer needs professionally and efficiently.
- Decision-Making: Makes timely, data-driven decisions.
- Influence: Inspires commitment to organizational goals.
- Motivation: Sets high performance standards and celebrates achievements.
- Execution: Focuses on meeting business goals with quality results.
- Supervisory Responsibility: Yes, supervises direct reports.