Description:
The Practice Support Manager will be able to utilize their skills in the following areas:
Strategic Collaboration:
- Work closely with Global Business Leaders and Practice Group Leaders to develop and implement procedures that align with business unit goals and Firm initiatives.
Talent Development:
- Facilitate the growth and development of non-partner timekeepers, ensuring equal work opportunities and coordinating talent management efforts.
Operational Oversight:
- Oversee the efficient management of timekeepers’ capacity, support staff functions, and normalized processes across offices to maintain strategic initiatives and business plans.
Training Coordination:
- Organize and lead training programs related to IT, Business Development, and interpersonal skills to ensure continuous professional development.
Innovative Collaboration:
- Coordinate with various departments to develop and implement competitive strategies to drive client service methods through innovation and efficiency by utilizing new technologies, processes, and industry standards.
Performance Metrics:
- Provide monthly performance reports and collaborate on pricing strategies to maintain competitive edge and enhance our overall client service.
Employee Relations:
- Work with Human Resources and Office Administrators to handle employee relations situations, disciplinary actions, and performance evaluations.
Education:
Bachelor’s Degree or equivalent work experience required.
Degrees in Legal Studies, Business Administration, or a related field are highly preferred.