Director of Technology

Description:

As the Director of Technology at Ednovate, you will oversee the design, procurement, and maintenance of all instructional and information technologies. You will drive core IT infrastructure—including networks, servers, security, and vendor management—and ensure seamless technology integration to support our schools. This full-time, exempt role reports directly to the Senior Director of Operations.

What You'll Do
 

• Drive the organization’s technology strategy. Continually refine and execute a technology strategy aligned with Ednovate’s mission and strategic plan. Oversee network architecture, cloud infrastructure, and telecommunications systems to guarantee high reliability, security, and scalability across all campuses. Manage and maintain all technology systems, including hardware, software, and cloud-based applications. Direct end-to-end low-voltage technical engineering, vendor procurement, and infrastructure deployment for ground-up construction projects and facility modernizations across permanent and temporary sites. Ensure technical readiness and network reliability for testing environments. In partnership with the Academics team, evaluate emerging educational and administrative technologies, including AI integration, to continuously enhance teaching, learning, and operational efficiency.
• Oversee and implement excellent customer support. Manage the internal ticketing system including escalation of tickets to appropriate parties. Set high standards for excellent customer service and hold external vendors accountable to meeting them. Continuously improve on policies and procedures for day-to-day activities (staff/student how-tos, security, acceptable use agreements, etc.). Manage and coach 2 members of the Tech Support Team, fostering a high-performance, service-oriented team culture. Lead Ednovate’s Technology support model by functionally directing and training school Operations teams to manage localized Tier 1/2 technical support effectively.
• Direct cybersecurity, data governance, and policy. Develop and execute on enterprise cybersecurity strategy, threat mitigation, disaster recovery planning, and data protection policies. Ensure network-wide compliance with student data privacy laws (FERPA, COPPA, CIPA) and internal student and staff policies.
• Own technology team operations. Oversee vendor selection, contract negotiations, and service level agreements (SLAs) across Managed Service Providers (MSPs), E-rate consultants, hardware OEMs, and EdTech partners. Co-develop and manage technology annual budget, using monthly budget-to-actual projection reports. Manage all purchasing and oversee asset management for technology equipment and services, aligned with budget. Lead full compliance, documentation, and application cycles for the federal E-rate program to maximize funding returns.
   

Who You'll Be
 

• Mission-driven professional passionate about increasing college attainment for historically under-represented students
• Social justice champion committed to promoting educational opportunity for all students and families
• Entrepreneurial spirit who thrives in a workplace characterized by autonomy, flexibility, transparency and accountability
• Collaborative team player who works well with others from diverse backgrounds, uplifts and celebrates our teammates and engages in healthy debate and feedback to get the best results for students and families
• Resourceful, persistent learner with a growth mindset, constantly seeking to “find a way or make one” to master your craft and improve results.
   

We're Looking For
 

• Bachelor’s degree, required
• 5+ years of progressive technology leadership experience, required
• 1+ years of successful management experience, required
• Strong knowledge of network infrastructure, systems management, and cybersecurity, required
• Experience with cloud-based platforms and applications, required
• Experience working within education, strongly preferred
• Deep understanding of current and emerging educational technologies, preferred