Description:
As a Division Manager within our Perm 360 function, you will achieve revenue targets through the development of new and existing business in your vertical market whilst managing a team of 360 recruiters. You will be perceived as a pacesetter in terms of your activity and the provision of an exemplary customer experience. You will demonstrate high levels of commercial awareness and market knowledge and are poised winning cross business and retainers alongside our core contingent offer. In addition, you will develop and assist junior team members and assist your Division Director in realizing the team’s strategic goals.
Key Responsibilities:
- Allocating 80% of your time to personal contribution and 20% on team mentorship.
- Identifying and winning new and repeat business within your vertical market.
- Fully developing and owning client relationships including winning business outside of your core vertical e.g. cross-business, including contract, vacancies in other verticals, retainers etc.
- Capable of developing accounts through opening a client up to contract and perm, across multiple skillsets, geographies and/or regions.
- Negotiating favorable terms and deviations from standard terms, to include Invoice on Acceptance, low payment days, high percentage rate for salary etc whilst being able to support others with terms negotiations
- Guiding from front in terms of best practice whilst also demanding, improving and innovating new ways of working that will end in positive results
- Facilitating meetings with multiple stakeholders at various levels within the client organization to secure commercial outcomes. Building a presence and positive reputation in your vertical through providing exemplary client and candidate experience and consistent networking activities.
- Soliciting feedback to improve client and candidate experience. helping to sweep processes of team members where necessary
- Working with ISM to target clients based on market trends and contribute to outbound marketing.
- Coaching and developing team members and supporting others with terms negotiation, developing their market knowledge and client acquisition and development, whilst sweeping existing pipeline across candidates and clients
- Coaching team members to prioritize workload
Core Capabilities:
- Thinking Innovatively - You can think innovatively and are expected to contribute fresh ideas, think creatively, and test existing practices.
- Making Decisions - You can make informed choices based on data and within the time available. You are expected to make difficult choices and are aware of their consequences.
- Guiding Others - You guide the team members you manage. You can give direction, monitor results and inspire high levels of performance in those you manage.
- Being Resilient - You can maintain high levels of performance when under pressure. You demonstrate self-confidence and control, as well as tenacity