Eap Consultant

Description:

The Behavioral Health/EAP Consultant I is responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives.

Primary Duties May Include, But Are Not Limited To
 

• Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.
• Provides telephone and or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).
• Manages Critical Incident Stress Debriefing requests.
• Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
• Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.
   

Required Qualifications
 

• Requires current unrestricted license such as (but not limited to) LPC, LCSW, LMSW, LMFT, LMHC, from the state in which you reside.
• A minimum of 3 years of direct psychiatric and/or substance abuse experience; or any combination of education and experience, which would provide an equivalent background.
• Requires a HS diploma/equivalent.
   

Preferred Qualifications
 

• Experience in managed care employee assistance programs (EAP).
• Crisis intervention experience.
• Bilingual English-Spanish skills.
• Background in brief therapy techniques and solution-focused counseling.