Education Programs Instructor

Description:

The Education Programs Instructor is responsible for delivering programs for youth and schools including
scout merit badges, camps (summer, spring, winter, day), group overnights, off-site outreach, classroom
programs, floor programs, and aviation learning center activities at the museum. The Instructor will deliver
engaging, fresh, integrated, and relevant aviation content with goals of delivering excellent service, inspiring
interest in the aviation industry, and acquiring feedback from audiences. This position will provide support for
all programs and events across the museum as needed; including evenings, weekends, overnights, and
holidays.
Position Responsibilities and Duties:

• Instruct classes and programs as assigned
• Provide feedback to program managers related to content, guest, student, and teacher

comments, operational issues, supplies needs, and overall ideas to continuously improve

• Stay updated on program and exhibits content, including newly arriving aircraft, upcoming

activities, and special events

• Prepare adequately for assignments including reviewing content, registration rosters, and operational

logistics which may require an overnight stay at the museum

• Assist with preparations for program delivery in advance, including classroom set up, program

logistics, supplies acquisition, and functioning technology systems

• Maintain a clean, orderly and safe operating space in conjunction with overall museum and

exhibits care

• Provide support to all areas of the department and museum as needed

Essential experience and background skills

• Some college experience in education, museum studies, history, aviation, or STEM field preferred;

applicable career experience may be considered in lieu of college experience

• At least 1 year of experience teaching, training, or in support of program management with an

educational or cultural institution or program, formal or informal, (such as school, museum, zoo,
youth center, parks and recreation, etc.)

• Bilingual in English and Spanish a plus
• Ability to maintain a positive attitude and professional demeanor with all guests at all times
• Ability to provide accurate and constructive feedback
• Knowledge of aviation is preferred
• Effective organization and time management skills; and outstanding interpersonal skills
• Excellent guest service skills; including ability to serve a diverse audience
• A commitment to service and mission
• Excellent written and verbal communication skills
• Ability to work independently, with a team, or under supervision, especially in an atmosphere with

frequent disruptions and logistical changes

• Working knowledge of computers, laptops, software and database programs, and related

equipment

The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions for this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.