Engagement Coordinator

Description:

Key Responsibilities:

• Social Media & Content Creation: Develop and post engaging content across social platforms, including photos, videos, and stories of our guests, events, and services. Respond to comments and messages promptly to maintain a strong online community. Keep current the digital monitor in lobby and website. Create regular newsletters and DaySchool year books.
• Team Engagement and Moral: Implement initiatives to boost overall team moral and foster a positive workplace culture. (e.g., Busted Store) Plan and coordinate team events. Celebrate team for milestones and memorable moments.
• Client Engagement: provide office support for Guest Services. Answering phones, and assisting with check ins and outs, ensuring excellent customer satisfaction and fostering a welcoming atmosphere.
• Client and Dog Events: Plan, organize, and promote events such as seasonal events (Trick-or-Treat, Easter Bunny, Santa, etc), community events, and special waterpark days.
• Marketing & Outreach: Collaborate on promotional materials and campaigns to raise awareness about our services, events, and facility offerings. Develop partnerships with local businesses and community organizations.
• Brand Ambassador: Represent the company at local events, trade shows, and online, spreading our passion for dogs and pet care to a wider audience. Manage the company store ensuring team has access to branded gear.
• Donation & Fundraising Initiatives: Manage company’s charitable donations and organize fundraising events and track contributions.
• Other Fun Tasks: As assigned by Managment.

Qualifications:

• Experience in social media management, customer service, or event planning
• Excellent communication skills, both written and verbal
• A genuine love for dogs and a commitment to their well-being
• Creative mindset with the ability to create engaging, pet-centered content
• Ability to multitask, stay organized, and work well in a team-oriented environment
• Photography or basic graphic design skills.