Description:
This role will work primarily 2nd shift across the New York Metro area. Travel will be up to 75% within the territory. The candidate must live in or around New York, Long Island, Newark or Jersey City.
Your Tasks And Responsibilities
- Perform preventive maintenance, repairs, and installations at end user customer sites using approved Bayer documentation;
- Schedule and organize own work activities, ensure efficient operations;
- Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits;
- Responsible for proper return of all defective inventory for replenishment;
- Price service calls, offering discounts or converting to full contracts when needed;
- Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary);
- Prepare and develop sales quotes and follows through to close the sale. Call end-user customers, purchasing agents and Bayer dealers to finalize and ask for the order;
- Interfaces heavily with Service Admin/MSRC billing processors to ensure proper & timely invoicing. Responsible to assist in collection activities within a given territory;
- In some cases, generates customer interest and communicates to Service Marketing Rep;
- Generates and communicates sales leads to respective sales rep for new product or disposable opportunities;
- Maintain company car, oil changes, tire rotation, etc. and tools in good working order valued at $35-$45K;
- Ensure all proprietary info is safe guarded from non-Bayer personnel, includes: Service & Training Manuals, Diagnostic and Calibration software, BIT keys, ect.
Who You Are
Bayer seeks an incumbent who possesses the following:
Required Qualifications
- Associate’s Degree in Electronics, IT Networking, Computer Science or relevant discipline required with 2 years of applicable experience or Bachelor’s Degree in relevant discipline;
- Equivalent Military Experience/ Training in areas such as Electronics, Aviation, IT, Computer Science or relevant training with 2 years of applicable experience can be considered in lieu of degree;
- Technical trade skills in areas such as, soldering, electrical installation & troubleshooting;
- Prior experience in a customer facing role;
- Demonstrated ability to work in a fast paced self-directed environment;
- Good verbal and written competencies; along with flexibility and good judgment;
- Ability to prioritize workload and tasks to maximize revenue;
- Proficient in Microsoft Office product suite & comfortability in using company specific databases and CRM systems;
- Ability to travel within assigned territory and nationally, at times overnight and extended time periods;
- Must hold a valid driver's license.