Financial Services, Collector

Description:

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Financial Services, Collector

What does a Financial Services Collections Associate do at Fiserv?
 

• You will be responsible for the collection, via inbound and outbound dialing of unpaid consumer debt in a call center environment.
• Assign consumer debt inventory and be held accountable for collection performance based on departmental assigned targets.
• Collect accounts in compliance with applicable regulations and internal performance standards so as to achieve a pre-set goal objective.
• Utilize skip-tracing tools to obtain up-to-date customer information.
• Provide daily coverage of all accounts until payment arrangements have been made.
• Detail all discussions and actions in collections system or database.
• Multitask and navigate quickly through varies systems.
   

What You Will Need To Have
 

• High school graduate/GED
• Minimum of 1 year collections and/or customer service experience.
• Prior experience working in a call center