Description:
The Sales Outfitter - Firearms is responsible for maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise. They perform various selling/customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers.
ESSENTIAL FUNCTIONS:
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
- Identifying and evaluating customers’ needs,
- Making product recommendations based off of this analysis,
- Promoting programs including, but not limited to CLUB membership, VOC and IN Store Pick up.
- Insures 4473 Forms are completed thoroughly and accurately.
- Obtains the ability to demonstrate product to customers.
- Organizes and maintains Merchandise within the retail Store for Sales at Gun Counter Responsibility.
- Replenishes product on shelves as required per merchandising guidelines.
- Remains product “expert” through ongoing product knowledge training.
- Remains knowledgeable of advertised sales; maintains pricing and signing.
- Assists with Seasonal Floor merchandise moves.
- Keeps work area clean, neat and well stocked with supplies.
- Follows all company policies and procedures.
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: High School Diploma or equivalent
- Experience: 0-2 years of experience in Retail
- Must be 21 years of age or older
KNOWLEDGE, SKILLS, AND ABILITY:
- Knowledge and Experience Product knowledge of Firearms and Ammunition
- Knowledge in ATF Federal and State Regulations
- Customer Service and Sales of Firearms and Ammunition
- GCA
- Ability to Merchandise and Stock Merchandise