Description:
As a Health IT Specialist, you will provide support to the healthcare team; physicians, clinicians, healthcare workers, affiliates, and partners by providing continuous troubleshooting and identifying opportunities for clinical information system improvements.
Essential functions of the job include but are not limited to:
- Assist priority IDN’s, Health systems, and community oncology groups in identifying potential gaps/barriers within EHR systems
- Problem solve and provide potential solutions and resolution of EHR gaps
- Works collaboratively with customers including end users, licensed clinicians, IT, informatics team, EHR Manager and analyst to ensure patient safety gaps are identified as it pertains to product
- Align resources in order to develop comprehensive plans by priority institution
- Complete needs assessment with Institutional customers in order to address patient care gaps in the EHR
- Develop and Implement comprehensive customer specific plans
- Will act as matrix team Health IT Specialist subject matter expert to both internal and external stakeholders
- Responsible for identification and sharing of Health IT insights with appropriate stakeholders (Marketing/Access/Sales)
- Assist customers in optimizing EHR systems in order to address gaps in patient care including Inpatient, Outpatient, and Emergency Department
Minimum Required
- Bachelor's degree from an accredited college/university required;
- Minimum of 5 years working in design, build, and/or testing expertise and experience with EHR software, including: Epic Beacon, Oracle Health, iKnowMed, OncoEMR tech, preferred; and/or within a Health System informatics group or team at leadership level, or similar role within a pharmaceutical company required
Qualifications
- Clinical IT experience, Pharmacy IT, or Nursing Informatics, preferred
- In depth knowledge of healthcare and Clinical Informatics, interoperability, software build (including PACS), and/or optimization techniques
- Ability to discover issues, prioritize and problem solve to resolution
- Identify potential gaps/barriers within EHR systems at priority IDNs, Health Systems, and community oncology practices
- Team player with the willingness/ability to work in a matrix environment
- Excellent presentation skills
- Strong oral and written communication skills
- Enthusiastic, positive attitude, flexibility
- Ability to consistently travel overnight