Description:
The HR Operations Project Assistant provides essential project coordination and hands-on execution support for the Global Employee Solutions (GES) team. This role helps plan, track, and drive progress across HR initiatives while also directly completing project tasks such as creating deliverables, testing tools, gathering data, and preparing communications. The ideal candidate is organized, proactive, detail oriented, and comfortable “rolling up their sleeves” to support both operational needs and strategic HR programs across the company’s Centers of Excellence (CoEs).
Responsibilities:
- Project Coordination & Tracking
- Support planning and execution of GES and cross HR projects by coordinating timelines, dependencies, and deliverables.
- Maintain project plans, action-item trackers, risk logs, and documentation to ensure visibility across stakeholders.
- Prepare regular project and program updates, consolidating information into clear summaries for leaders and partners.
- Identify potential roadblocks and escalate issues appropriately to keep workstreams on schedule.
- Hands-On Project Execution
- Actively complete project tasks, including drafting materials, conducting research, supporting data pulls, and preparing deliverables.
- Assist with requirements gathering, documentation, content development, and workflow mapping.
- Support system testing cycles for HR tools and programs, capturing feedback, logging issues, and partnering with owners on improvements.
- Participate in pilots, demos, and reviews of new HR solutions and enhancements.
- Program Support Across the People Team
- Contribute directly to specialty programs including People Data Security initiatives, Manager’s Edge enhancements, and improvements to the Ask People Team Digital Assistant.
- Assist with user testing, validation, and hands-on troubleshooting to support program enhancements.
- Track program metrics, collect feedback, and help produce insights for continuous improvement.
- Communication, Documentation & Stakeholder Engagement
- Develop polished PowerPoint presentations for leadership meetings, project updates, and program reviews.
- Draft meeting agendas, capture meeting notes, and follow up on action items across stakeholders.
- Maintain organized project repositories, shared team sites, and documentation libraries.
- Support cross-team communication by preparing concise updates and ensuring alignment across HR partners.
- Operational & Administrative Support
- Coordinate meeting schedules, recurring cadences, and workshops for project teams.
- Support audit tasks, quality checks, document control, and compliance processes, especially related to People Data Security.
- Assist in streamlining workflows, optimizing systems, and identifying opportunities to improve team operations.
Required Qualifications:
- 1-3 years of experience in HR, project coordination, operations, or an administrative support role.
- Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
- Excellent written and verbal communication skills, with experience developing clear presentations and documentation.
- Proficiency in Microsoft Office (PowerPoint, Excel, Word) and collaboration tools such as Teams, SharePoint, and project-tracking software.
- Demonstrated ability to work with confidential information and maintain appropriate discretion.
- Willingness to take initiative and execute tasks directly, not just coordinate them.