Industrial Insurance Underwriter

 

Description:

The job of an Industrial Insurance Underwriter is complex. We are seeking candidates who are passionate about providing exceptional customer service. You will work with employers providing assistance and education over the phone, answering customer questions and functioning as a liaison between several L&I program areas, staff and clients. You will interpret laws and regulations, provide policy and procedural clarification, and correct unresolved or recurring problems. This position is deadline driven and your ability to be present for work daily will be instrumental in your success.
An Industrial Insurance Underwriter's responsibility is to learn during the initial six months where you will receive classroom training and on the job experience. After the first 6 months you will become proficient at completing all aspects of your job. Your attendance will be essential in your success. Once you have completed your training period, a flexible schedule may be requested. You're expected to ask questions and communicate frequently with your trainer and supervisor. In addition, we need individuals who are:

  • Timely, prepared and flexible.
  • Open-minded and focused.
  • Respectful, courteous, and professional.
  • Participate in classroom on the job training activities.
  • Gain the knowledge and skills to manage an account load.
  • Provide a high level of customer service through phone interactions.
  • Manage policyholder accounts; update policy information, process correspondence and quarterly reports, correct errors and deficiencies, update risk classification, calculate and adjust rates, and make determinations regarding refunds.
  • Administer the risk classification program to ensure employers are properly underwritten and classified based on the hazardous exposure of their industry.
  • Respond to questions and resolve problems regarding account issues.
  • Receive, review and process documentation related to workers' compensation claims filed because of an on-the-job injury or occupational disease claim.
  • Assist and educate employers in processing workers' compensation claims by interpreting and explaining laws, policies, and procedures.
  • Obtain information, provide instruction, explain decisions and computations, discuss and authorize future actions and compose correspondence.
  • Ability to receive and apply critical feedback regarding your job performance both in and out of the training environment
  • And much more!

Required: Individuals with an Associate's degree with a field of focus involving tax liabilities, insurance benefits, risk classification, accounting or bookkeeping work, research, statistical or management analysis, or other related fields.

  • Applicants who thrive in a customer centered environment, skilled at building partners and cooperation through credibility, expertise and trust.
  • Clear and concise communicator.
  • Active listener with the ability to present facts, opinions and recommendations in a clear, concise, effective and logical manner.
  • Comfortable educating and on-boarding new employers via phone/email contact.
  • Experience in insurance auditing, rate adjusting or risk classification.
  • Ability to balance multiple priorities in a fast-paced environment.
  • Critical thinker, someone who can make decisions.
  • Quick learner, ready to undergo comprehensive classroom instruction and on the job training activities.
  • Skilled writer, able to compose clear, straight forward and technically correct documents.
  • Ability to research, identify, collect and organize document information and data for assessment, analysis and investigation.
  • Approach issues positively, constructively and professionally.
  • Enforce laws, rules and regulations fairly, objectively and reasonably.

  • Applicants who thrive in a customer centered environment, skilled at building partners and cooperation through credibility, expertise and trust.
  • Clear and concise communicator.
  • Active listener with the ability to present facts, opinions and recommendations in a clear, concise, effective and logical manner.
  • Comfortable educating and on-boarding new employers via phone/email contact.
  • Experience in insurance auditing, rate adjusting or risk classification.
  • Ability to balance multiple priorities in a fast-paced environment.
  • Critical thinker, someone who can make decisions.
  • Quick learner, ready to undergo comprehensive classroom instruction and on the job training activities.
  • Skilled writer, able to compose clear, straight forward and technically correct documents.
  • Ability to research, identify, collect and organize document information and data for assessment, analysis and investigation.
  • Approach issues positively, constructively and professionally.
  • Enforce laws, rules and regulations fairly, objectively and reasonably.

Organization State of Washington Dept. of Labor & Industries
Industry Insurance Jobs
Occupational Category Industrial Insurance Underwriter
Job Location Washington,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Salary 3401 - 4425 | £  / Monthly
Experience 2 Years
Posted at 2022-09-23 9:43 am
Expires on 2022-11-07