Description:
As an Information Security Engineer, you will focus on security operations execution and security control ownership, not observability platform engineering or application security program leadership. You will work closely with our Observability Engineering team to leverage telemetry for investigations and response, with our Application Security team to route and track product vulnerabilities, and with our Vulnerability Management leadership to ensure timely remediation and risk reduction. This role is ideal for an engineer who enjoys turning security priorities into operational reality: clear workflows, strong controls, effective response, and measurable outcomes.
Responsibilities
- Support and execute security incident response activities, including triage, investigation support, containment coordination, lessons learned, and corrective action tracking
- Develop and maintain incident response playbooks, runbooks, and escalation paths; participate in and help run tabletop exercises
- Operate and improve enterprise security controls and tooling (e.g., endpoint protection/EDR, SaaS security controls, email security, access control workflows), ensuring reliable configuration and ongoing effectiveness
- Partner with Observability Engineering to ensure security-relevant telemetry is available for investigations and response (without owning SIEM/telemetry platform administration)
- Partner with Vulnerability Management to drive remediation execution, validate fixes where appropriate, and reduce repeat findings through hardening and control improvements
- Coordinate security investigations with DevOps, IT, and Engineering teams; track actions through to closure and document outcomes
- Support access governance and least-privilege initiatives, including periodic access reviews, privileged access workflows, and secure authentication controls
- Create and maintain security documentation for processes, controls, and operational procedures to enable consistency across teams and geographies
- Assist with security control evidence and operational readiness activities for compliance frameworks (e.g., SOC 2, ISO 27001, FedRAMP/GovRAMP, NIST 800-53) in partnership with Compliance and platform teams
- Identify opportunities for automation to improve security operations efficiency (ticketing workflows, control checks, integrations, scripting)
Requirements
- 5+ years of experience in Information Security, Security Engineering, or Security Operations roles within a SaaS or cloud-centric environment
- Hands-on experience supporting incident response and investigations, including building/using runbooks and participating in post-incident reviews
- Experience implementing and operating security controls and security tooling across endpoints, SaaS applications, and cloud environments
- Working knowledge of cloud security fundamentals (AWS, Azure, or GCP), identity/access concepts (SSO, MFA, RBAC), and modern security best practices
- Ability to collaborate effectively with technical teams (DevOps, Engineering, Observability, AppSec) to drive remediation and measurable risk reduction
- Familiarity with vulnerability and risk concepts (CVEs, prioritization, remediation tracking), even if not the program owner
- Strong documentation habits and an operational mindset (clear processes, repeatability, auditability)
- Due to FedRAMP requirements, candidates must be a U.S. Person