Description:
Manager, Information Technology
About Your Role
You will lead a team building modern billing and payment applications using current technologies in an open, agile environment. You will drive delivery, quality, and continuous improvement while collaborating across development, operations, project management and account teams to ensure efficient client implementations.
What You’ll Do
- Oversee the full software development lifecycle for a group of developers and testers in an agile environment.
- Maintain relationships with internal and external partners during implementations to ensure critical issues receive prompt management attention.
- Lead teams to implement clients in a time-driven, efficient manner and be accountable for the technical quality, security and defect-free delivery of work in your domain.
- Mentor technical staff during projects; work with each resource to define career paths and identify appropriate training. Responsible for hiring, training, staff development, performance appraisals, corrective action and pay review of technical personnel.
- Coordinate with internal Fiserv groups (Development, Database Engineering, Project Management, Account Management, Distributed Systems Operations, Network Engineering) to identify and implement improvements to the client implementation process.
- Develop and establish department standards and procedures; recommend efficient practices for implementing new or upgraded products, and evaluate/report progress and results.
- Provide support to Sales Support teams to assist in closing new or renewed business and maximize Fiserv’s ability to implement.
Experience You’ll Need To Have
- 7+ years of professional experience in an Information Technology role and environment required.
- Previous leadership or management experience required (hiring, development, performance management).
- 3+ years experience developing Microservices and leading teams building microservices-based architectures.
- 2+ years experience in relational databases (MS SQL Server, Oracle), SSRS, HTML, XML, FTP and Microsoft Office Suite.
- Proven ability to determine implementation approach/methodology for assigned projects based on established guidelines and to develop an appropriate strategy to meet objectives.
- Experience with Java, IBM MQ, Microservices/APIs and Kafka.
- Bachelor’s degree or a minimum of 10 years of relevant experience required.