Description:
The Inside Broker is responsible for assisting the Broker in developing, managing, and sustaining profitable business by providing high level technical expertise. The role is responsible for managing a broker’s book of business in-house using deep knowledge of initial risk assessments to secure the best coverage and place it smoothly in the right market. They provide customer service, resolve client inquiries through efficient communication, and process routine and complex transactions accurately.
What will your job entail?
Job Responsibilities
- Collaborates with brokers to craft seamless service and strategic market placement for commercial accounts, ensuring client satisfaction and loyalty.
- Demonstrates knowledge of commercial insurance coverages, evaluates submissions from retail insurance brokers, and identifies exposures and coverage required.
- Analyzes risk exposures and coverage needs from broker submissions, exercising independent judgment and discretion to strategically place risks with optimal carriers.
- Determines suitable insurance markets for quote requests, secures quotes, and manages the placement process according to broker and market agreements.
- Analyzes and negotiates optimal quotes terms for coverage and pricing and explains quote details to brokers to facilitate binding decisions.
- Ensures lead generation through outbound calls, analyzes online and phone quote activity, and identifies opportunities to expand the business.
- Drives revenue development and growth of personal book of business through assigned sales targets.
- Partners with retail agencies and brokerage, acting as a key liaison between insurance markets and retail brokers and addressing their needs.
- Ensures meticulous account management by attaching and maintaining all necessary documents for the appropriate policy and account.
- Participates in assigned educational courses, professional designations, and licensing programs
Work Experience And Education
- Bachelor’s degree required, Master’s degree preferred; Business Administration, Sales, and Risk Management preferred.
- 5+ years of work experience in Wholesale Brokerage, Commercial Insurance Sales or Underwriting with a Bachelor’s degree or 3 years of work experience with a Master’s degree is preferred.